The Complaint Process

California’s Complaint Process and Over-Regulation With Steve Frankel

Podcast Summary: Attorney Steve Frankel discuss California's complaint process, over regulation of the mental health industry and its impact on mental health providers.
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John Mongogna Dissects Liability Insurance Coverage For Counselors Pt.2

Podcast Summary: John Mongogna segments the "liability insurance coverage for counselors" policy and tells you why it doesn't cover a lot of things you think it does.
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John Mongogna Dissects Liability Insurance For Counselors Pt.1

Podcast Summary: Listen to Kathleen Mills and John Mongogna dissect the different parts of your liability policy and tell you why it doesn't cover a lot of things you probably think it does. "Fore-warned is fore-armed", so grab a crying towel and listen to Part 1 of this frank discussion and learn how to Defend yourself.
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Mandatory HIPAA Compliance With Tod Ferran

Podcast Summary: Tod Ferran discusses Hipaa compliance regulations for mental health professionals with Kathleen Mills and points out the folly in thinking that someone else. or another entity, is going to take care of your obligations for you.
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A Complaint Process Discussion With Steve Slough and Champ Kerr

Podcast Summary: Kathleen and Phillip are joined by Steve Slough & Champ Kerr and discuss Texas rule changes and the implications it could have for Texas mental health professionals.
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